CMC Competency Profile

Requirements leading to the CMC designation (such as the engagement summaries and oral examination) are based on the Certified Management Consultant Competency Profile.

Click here to download a summary of the CMC Competency Framework.  

 

An Overview of the CMC Competency Profile - Criteria

 The CMC Competency Profile covers nine areas:

1.Helping clients assess their business situation, challenges and opportunities

2. Helping clients to develop strategies for improvement

3. Helping clients implement a recommendation

4. Conducting a consulting assignment

5. Demonstrating interpersonal competencies

6. Demonstrating personal competencies

7. Demonstrating ethical behaviour

8. Demonstrating functional competence

9. Demonstrating management breadth

Within each of these nine areas, several aspects are considered: 
Helping clients assess their business situation, challenges and opportunities
  • Examines client's environment by conducting a scan using SWOT, STEEP or other techniques
  • Recognizes issues regarding the functional management areas of strategy, finance, human resources, operations, IT, and marketing
  • Diagnoses the situation
  • Conveys findings and conclusions
 
Helping clients to develop strategies for improvement
  • Clarifies client objectives
  • Generates possible solutions
  • Assesses solutions and their impacts
 
Helping clients implement a recommendation
  • Develops an action plan
  • Secures resources
  • Coordinates project and activities
  • Builds client capability
  • Evaluates results 
 
Conducting a consulting assignment
  • Defines the client needs
  • Defines scope and risk
  • Develops a proposal
  • Confirms the assignment
  • Manages the consulting assignment
  • Concludes the assignment
 
Demonstrating interpersonal competencies
  • Demonstrates respect for client
  • Demonstrates critical skills:
  • Listening
  • Oral communication
  • Written communication
  • Designing and delivering presentations
  • Leadership
  • Negotiation
  • Coaching
  • Teamwork
  • Facilitation
  • Conflict management
  • Interviewing
  • Can work in an environment of diversity
  • Demonstrates flexibility
 
Demonstrating personal competencies
  • Exercises sound judgment
  • Works autonomously
  • Demonstrates analytical skills
  • Assimilates information quickly
  • Uses observational skills
  • Demonstrates research skills
  • Applies relevant methods, tools, techniques, and technology
  • Demonstrates synthesizing skills
  • Demonstrates conceptual thinking/solution development abilities
  • Demonstrates problem solving skills
  • Demonstrates decision making skills
  • Stays focused
  • Manages time
  • Maintains self care and well being
 
Demonstrating ethical behaviour
  • Practises in compliance with Uniform Code of Professional Conduct
 
Demonstrating functional competence
  • Is recognized as an expert in own discipline, applying expertise in one or more industry sectors
  • Specialize in any one functional or sector area of practice
  • Has a functional specialty supported by:
  • Academic credentials from accredited institution
  • Another professional designation
  • Demonstrates a holistic/systems view that recognizes the interconnected and interdependent nature of business
  • Recognizes the limits of his/her own competency by delegating and/or consulting with appropriate resource persons
 
Demonstrating management breadth
  • Understands business structures, processes, management and disciplines and impact on own area of work (including a basic understanding of the principles of business planning, human resources, operations, finance, marketing, and information technology)
  • Shows competence in managerial breadth
  • Has academic credentials from accredited institution(s)
  • Has another professional designation