3020 - HR Trends: Creating Measurable Valuein Human Resources

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Event	3020 - HR Trends: Creating Measurable Valuein Human Resources
CPD Points	2
Date	March 30, 2010
Start Time	05:30 PM
End Time	07:30 PM
Location	Drake International Offices, 320 Bay Street, Suite 1400, Toronto, Ontario, M5H 4A6
Description
How do you measure value in HR? Human Resource practitioners understand they can impact their company’s business significantly --however, they wonder why other business functions actions suggest the HR role and people are dispensable. What can Human Resources practitioners do to change this perception? This interactive presentation will outline what HR practitioners can do to change their colleagues’ views. The emerging role for Human Resources is described with answers to the questions - What should HR practitioners do to fulfill this new role? How do you define a Human Resource value proposition? Our case study will explain the HR value proposition. In today’s economy, business leaders require Human Resources practitioners to think beyond absenteeism and exit interviews and become a member of the company’s leadership team. Learn what a HR value proposition is and get ideas about how to create your own.

Speaker	Charlie Regan, Customer Care Effectiveness Inc
Biography Charlie Regan founded Customer Care Effectiveness Inc. in 2001 to help companies improve their business through increased staff effectiveness. The firm provides management consulting and state of the art assessments to improve clients’ leadership development, organization alignment, staff motivation for greater productivity, as well as ensuring the right people are in the right positions. Mr. Regan has held senior leadership roles in the areas of Operational Management, Call Centre Management and Technology Management and Sales Support in a variety of industries. Charlie is a Chartered Director (C. Dir.) from the Director’s College in association with McMaster University’s DeGroote School of Business and the Conference Board of Canada. Mr. .Regan has served on a number of not-for-profit boards and committees. He holds a M. Eng. in Systems Engineering and a B.A. Sc. in Electrical Engineering.
Additional Information Event Details Date: Tuesday, March 30, 2010 Time: 5:30 – 5:45 pm - Registration & Networking 5:45 – 6:15 pm - Light Dinner & Introductions 6:15 – 7:30 pm - HR Trends Presentation and Discussion Cost: Members of CMC-Canada: $20.00 - members must login to receive the member rate - Click here to login Non-members: $30.00 Price includes a light dinner & refreshments. Registration is limited to 30 registrants. Registration deadline is March 26, 2010. Cancellation Policy Cancellations received in writing before March 23, 2010 will be refunded the full amount, minus a $10.00 handling fee. No refunds will be issued after March 23, 2010. Registrants may send a substitute attendee, with appropriate fee adjustment. No credits are given for late notices or "no-shows". In the unlikely case that the event has to be cancelled, registration fees will be fully refunded. If you have food allergies or other dietary restrictions, please email dhoornstra@cmc-canada.ca at least two business days prior to the scheduled event.

Seat Price	$30.00
This event is now closed for registrations.