CMC-Canada Blog

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With the  2019 federal budget  just released, here are some areas CMC-Canada would like to highlight for our members: Innovative Solutions Canada receives an increase to $100 million per year in spending by end of March 2020 . Innovative Solutions Canada was launched in December 2017 and provides a novel procurement approach to allow the Government of Canada to partner with Canadian entrepreneurs in the development of early stage, pre-commercial innovation. 20 participating federal departments and agencies issue challenges, designed around desired outcomes, seeking novel technologies, products and process solutions, in order to address federal government ...
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When  hiring a consultant , it’s important to do your research to find the best possible fit for your organization. Management consultants are not a rare sight nowadays, so it can be challenging to make a choice. To ensure that you’re hiring a person who is a professional that abides by a code of conduct, insist on one who has a CMC certification. The CMC is an international professional certification for consulting professionals, and it stands for Certified Management Consultant. Here are a few reasons why you should insist on a CMC designation when you hire a management consultant: The Process of Getting a CMC Certification CMC-Global, ...
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Artificial Intelligence, or AI, seems to be everywhere. In the media and in our everyday activities, from choosing a movie, to unlocking your phone, to weaving your way through traffic. As a consultant, how do you navigate the volumes of content for what’s meaningful to you? Here is a start: Our 5 things you need to know about AI going into 2019 1)   The World Economic Forum calls AI “ the software engine that drives the Fourth Industrial Revolution ”. How big is that impact on the revolution? According to Gartner, global business value derived from artificial intelligence totalled approximately $1.2 trillion in 2018 (70% greater than ...
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There are varying reports about the availability of workers in certain industries and functional areas. From developing homegrown talent to bringing in skilled people, there appears to be a tremendous effort to help hire for the vacancies and growth opportunities. At the same time we hear that young workers can expect to have over 10 different jobs in their careers. Various 2017 studies by CareerBuilder, Robert Half, and Cornerstone indicate that millennials are now the hiring managers and they expect that people will job hop. Interesting sidebar, according to the US Bureau of Labor Statistics, Baby Boomers job hopped in their 20’s as well. Young ...
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I hope everyone had a terrific holiday break with family and friends. The association is back in full swing and we’re excited about a number of initiatives we have on the go for 2019. Here’s a sample of what we are working on in the first quarter of 2019:  The New Value Proposition Project We want to make membership essential to a successful career as a management consultant. The Value Proposition project will identify areas of growth in the management consulting and advisory services market, as well as steps to improve member retention based on identification of service priorities and appropriate costing. This will involve consultation with members ...
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Research suggests that 70% of strategic change initiatives fail to achieve attended benefits. This failure is often due to unmitigated or hidden risks. There is lots of advice and tried and true methods on mitigating risk but how do you uncover hidden risk? Risk in strategic change initiatives can be divided into two categories Solution Fit and Operations Risk Change Process Risk Solution risk is related to the misfit of what is being changed. Change process risk is related to gaps in or inappropriate preparation for implementing the change. A key source of hidden risk in both these areas is the social structure of the change. Social structure ...
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Or are you a Grinch?  Yes, Virginia, you have a choice to make every day. You can talk about leadership, culture, disruption, or any other unicorn, but it is the mindset of every person that will determine success or defeat. Let’s start with a quick review of the season. Christmas is Jesus’ birthday. Full stop. Now, you can choose to believe this or not, and I will never force you to. I have my beliefs and you can have yours.  Do you put up a holiday tree or a Christmas tree? What do you put under your holiday tree? Holiday presents?  After spending a lot of money and ballooning your credit card balance, you will suffer from the post-Christmas ...
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“One must always be aware to notice, even though the cost of noticing is to become responsible.” Thylia Moss As a management consultant my job is leadership: helping people do a better job of leading their organizations successfully through times of great change and uncertainty.   I know enough about my job to know that 1) I don’t know everything, and 2) anyone can learn more about leadership just by being really good at noticing things going on around them. Recently, I had the opportunity to listen to 40 people answer the question ‘What is a good leader?’, each in the form of a short speech to a large audience. While listening to each of the ...
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Each year, we strive to maximize the value of your membership, and bring you new opportunities to get involved with the association, network with your peers, and build your profile. Your membership with CMC-Canada demonstrates your commitment to the management consulting industry and to a strong national professional association dedicated to advocacy, education, and continued professional development. Top 10 Reasons to Renew Your CMC-Canada Membership 1.  Maintain your CMC Designation  – Recognized, respected and accepted as the global credential for our profession, the CMC designation communicates professionalism and differentiates you from the ...
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It’s not easy being a corporate executive these days.  From dealing with core business operations to emerging legislative and social issues, demands continue to increase. While some of the issues that arise can be handled in-house, firms like ours are often approached to lend their special insight and expertise. We’re always happy to help. What follows is a look at three trending issues that  our firm  has been asked to assist organizations with – all of which have resulted in successful outcomes. The ‘IT’ Factor Not a month goes by when information security isn’t “breaking news.” Our firm considers cyber attacks to be the biggest risk for ...
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The best definition of leadership I have ever seen is “a leader is someone others willingly follow.”  When you are seen as a leader there is great responsibility that goes with this new stature. I read a wonderful quote recently, attributed in the source as Alexander the Great: “ I am more afraid of one hundred sheep led by a lion than one hundred lions led by a sheep.  ” Of course there are a million and one quotes on leadership. I enjoy reading most of them because I am keenly interested in human behaviour and what real leadership is all about. If someone has to call themselves a leader to validate their position, I doubt they are a real leader. ...
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‘The shallow end of hope is usually the deep end of grace.’ Bob Goff   I’m willing to bet that you feel like you’re being ‘chucked into the deep end’ more and more often at work these days. As you are no doubt well aware, ‘Deep Ends’ can yawn open in a variety of unexpected ways such as: Being ‘volunteered’ to take on a new assignment, usually by the boss, usually during a Monday morning meeting; Getting blindsided by previously unknown customer or stakeholder complaints; Picking up important assignments from colleagues who have, intentionally or otherwise, dropped the ball; Stepping into a new job or role and discovering, ...
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"Weed Wednesday" for Canada has arrived – and if you've been attending to the various media sources you will be aware that the distribution, policing and individual health management of the new reality is in different stages of preparedness! What will Cannabis look like in YOUR Organization? How is your organization prepared to handle the legalization of cannabis consumption, and having cannabis in and around the workplace? This affects staff, visitors, customers, volunteers, tenants at properties you may own, and potentially has impact on the operational safety, infrastructure and social environment across your organization and possibly in multiple offices ...
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This month, our Eastern Ontario Chapter was joined by Nik Nanos for a terrific session in Ottawa on Artificial Intelligence. Nanos is the Chief Data Scientist at  Nanos Research . He’s been designing and applying machine learning algorithms (MLAs) and transforming the Nanos workplace and work processes by using MLAs to improve productivity, turnaround and client results. I caught up with Nik for a quick conversation after the session on the future of AI and his upcoming book. Check it out and make sure to join us for the next event! Check out more CMC-Canada Events in your are
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When the alarm rang this morning at 5:45, I eased out of bed because Trappar was laying beside it and he wanted some scratches and belly rubs. Lucky dog. As I checked the temperature (two apps and always two different readings by a couple of degrees) a thought popped into my head. I was dreaming about presenting, or speaking to a small group, or something, and I was struck by the fact that no one could talk coherently. When I awoke, the question "how would you describe the colour red to someone who is blind?" was stuck in my mind. A Scottish shower didn't even freeze the question out of my mind. So I wrote it down, knowing I would come back to ...
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By: Cal Harrison and Ben Shelton How can a buyer of management consulting services find the best consultant when they are not themselves a subject matter or consulting expert? When buying commodity goods or services, it is easy to select between vendors as the price is often the only factor differentiating factor.  However, when low-price is a selection criteria (even if only weighted at 10%) when hiring professional services firms such as those in management consulting, the research clearly illustrates that buyers pay more by forcing proponents to focus on reducing the initial price at the expense of long-term value, user satisfaction, safety ...
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Vital Smarts , a group who introduced the Crucial Conversations concept to the world, conducted a survey of 2,000 managers regarding “financial agility.” What they found was remarkable, in the words of study authors Joseph Grenny and David Maxfield. “We found four critical business moments that predict with incredible precision how well and how fast an organization responds to economic threats.” The way executives responded to these situations determined how the company was positioned for future success. These are the four crucial moments:  1.  A senior team is first confronted with financial data that may indicate a crisis. 2.  Really ...
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I despise the flippant attitude and approach of many people in a customer service role. Or am I being too harsh? If you run a business, how do you know what the customer service approach is for your employees? Do you: Watch them in action? Listen on their calls while sitting beside them? Read customer comments? Travel with a sales rep to observe a client visit? Use a mystery shopper? Conduct research on your customers to improve your understanding of them? Talk to all departments that interact with a customer? Other? You need to answer a very important question: Would you buy from you? If you want ...
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From late 2017 until the spring of 2018, I was pleased to be engaged by CMC-Canada to help update one of the core documents that defines our profession – the CMC Competency Framework . Why an update? Well, the previous framework was created in the late 90’s, and had a mild refresh in 2005 – and the expectations of our clients and the dynamics of the industry have changed significantly since then. Other Institutes worldwide have updated their competency frameworks to reflect these changing industry dynamics, and the National board deemed that it was the right time to update ours. The result is a Framework that describes the competencies that ...
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Trending: Authenticity

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Authenticity, as demonstrated by words and actions – often shared, discussed and judged on social media - is the standard of trust and the determinant of whom we wish to do business . Dulling the senses and reducing the impact I admit an obsession with news and opinion that goes back throughout my entire adult life. However, as the sheer volume of available newsfeeds has jumped and after significant exposure to newsfeeds, aggressive telemarketing pitches, engineered fundraising scripts, political and product messaging and ubiquitous product promotion, I must admit that I have become suspicious or deaf to what I see and read. It seems that as my ...
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