CMC-Canada Blog

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Be one of the first 50 Canadian CMCs authorized to self validate their projects against ISO 20700. Welcome to the third of three blogs designed to provide an overview of the ISO 20700 Management Consulting standards and how Certified Management Consultants (CMCs), through CMC-Ontario and CMC-Canada can be approved to use the ISO 20700 Check List for consulting engagements. Make sure to register for next week's ISO 20700 Checklist Training on July 23 ! This session will be offered at a reduced introductory price of $120(CAD), with sessions later on this year being offered in the $200(CAD) range. The recently introduced CMC-Global Self Declaration ...
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Welcome to the second of three blogs on how Canadian Certified Management Consultants (CMCs) can differentiate themselves with the new ISO 20700 standard and provide additional benefits both to ourselves and more importantly our clients on projects. A sample of the check list is provided within this blog. I will be working with CMC-Canada to provide a free 20-minute Webinar on Thursday July 11 about the basics for ISO 20700:2017 and the CMC-Global Checklist. Later on Tuesday July 23, CMC-Canada and I will be offering a two hour paid webinar . Attendees for the two hour webinar will receive all of the CMC-Global Checklist material once signed ...
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On behalf of CMC-Canada and CMC-Ontario I will be presenting three Blogs on how the ISO 20700 Guidelines for Management Consultancy Services can compliment your Certified Management Consultant, (CMC), designation, how it can be integrated into your consulting practice, how to become approved to use the ISO 20700 Check List, and the benefits of doing so.  I will be working with CMC-Canada to provide a free 20-minute Webinar on July 11 about the basics for ISO 20700:2017 and the CMC-Global Checklist. Later in July, CMC-Canada and I will be offering a two hour paid webinar . Attendees will receive all of the CMC-Global Checklist material once signed ...
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This post is an introduction to the topic of our July 9, 2019 Webinar.  Learn more and join us!   Let’s face it. Sales and marketing strategies have encountered massive disruption for you and your clients over the last decade.  What’s emerged is a new culture for growing business where you can think of content as currency.  Here are 4 methods you can take to the bank:    Identify your prospects known today as Personas; Make the first contact with those Personas – in the socially correct way; Establish a less intrusive point of first contact through content creation; Nurture existing sales relationships to avoid asking, ...
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The value proposition of management consulting services is simple: we help organizations create more value. This places great responsibility on us, as we work at a fundamental level with organizations and their systems to improve performance overall. If our work is poorly done, the company could be harmed. As consultants, we have the duty to our clients to provide them only with the very best services so that indeed we can help to drive social and economic success. As management consultants, we abide by a Code of Conduct and Ethics that compels us not only to do good work, but to do work that adds value to our client organization. Unfortunately, everyone ...
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Networking is so time consuming, so why not make it more effective? Many companies prefer employee referrals for internal roles to help them find new fresh talent and make it more enticing place to work. It’s a win-win for organizations. They save on recruitment costs and employees bringing their network to the organization becomes a great retention tool! No one is going to refer someone that they don’t know a little bit or if they can get a sense of who they are and their values. Then, it’s a bit of a game changer. One key thing is that we often forget that networking is a mechanism to build relationships. We need to let people get to know, like and ...
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We have some peonies in our flower bed by our backyard deck and the flower garden in the front of our home. I am always amazed at how fast these seemingly dead sticks turn into vibrant stalks that eventually bud and produce spectacular flowers. Since most of these were from my Dad, they have extra special meaning. The other day, as I was looking at the bunches of twigs protruding from the rich, black earth, I noticed there was finally some green in both flower beds. Tulips are starting to ease their way towards the sky. Alas, the bunnies will soon be dining on these tender stems, depriving us of the beauty of the tulips. I noticed additional green ...
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Due to the complexity of sustainability and social responsibility, we use a lot of models. That said, as management consultants and project / programme managers we use a lot of models as well. One of the key lessons learned though is that "colouring by numbers" does not guarantee success. It is important to realize the limitations and constraints of models, and the fact that they should always be re-evaluated, particularly when new information comes to light. This is important for all of us no matter what side of the debates we are on. How Reliable are Models? As a "methodologist", one of my favourite phrases is “all models are wrong… some models ...
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AI has been called a disruptive technology. It will disrupt jobs, it will disrupt processes, it will disrupt relationships.  It will definitely be on your clients’ agendas.  Ok, AI is disruptive, but it’s not the most disruptive technology.  The most disruptive technology is likely something that you do not even know exists; even though it’s existed since the beginning of time. That technology is the science of complexity, and as a consultant, you and your clients can either embrace it or be steamrolled by it.  Complexity is a phenomena that exists whenever there are agents (think individuals, an office clique, a company in an industry, or even a ...
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CMC-Canada has undergone significant changes over the past six months. Recently Executive Director Michael Brennan joined us in Ottawa to update members on some new programs and services, changes at the National Office, and preparations to welcome the next generation of Management Consultants. I caught up with Michael after the session for some follow-up discussion, including on the results of the recent comprehensive CMC-Canada survey and how these findings translate into a refreshed Value Proposition for members. Check out more upcoming events here
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I always enjoyed the message from the featured image above. As a management consultant, validator, and assessor I am often engaged by organizations to analyze their operations and systems to identify opportunities for improvement. I have also spent a couple decades on advising on how to implement better practice methods and processes around various disciplines (project, programme, portfolio, risk, business case etc.). I learned about appreciative inquiry several years ago, and have added it to my tool kit to supplement the root cause analysis technique common in consulting, IT and project management. This straightforward approach has significantly ...
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There was a time when it was a given that a family business would be passed from one generation to the next; in many cases, it was just a matter of time.  Over the course of 20 or 30 years in business, things changed, but not at the pace or in the manner that has been the case over the past few years. We have certainly seen the impact of  demographics  and  technological disruption  on business succession, but there’s also considerations that relate to changes in the global economy and the financial uncertainty that continues to evolve. Consider the following factors, in terms of their impact on both the current operations and future viability of family ...
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I got this question a few times, about how to work effectively virtually or as part of a virtual worker or team. It’s like a dream. We get more flexibility. In the words of Spiderman -  “With great power comes great responsibility ”. This is a growing trend and the freedom and flexibility, do create a different layer of challenges. I’ve always worked in a virtual capacity in one way or another, with global organizations, with boards, community groups and so on. I tend to work longer hours and really try to provide a lot of value, so that the meetings are very productive and shows that I’m dedicated to moving the needle forward.   Let’s be very clear, ...
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“… the real conflict is not between profit maximization and social responsibility… but rather between short- and long-term thinking.“ Professor Klaus Schwab As Convenor for ISO 21502 Guidance on Project Management, I am involved in a lot of discussions on projects and project management. I am also fortunate to see the areas of focus and debates from my work with the United Nations and sustainable project management. An area that continues to be discussed is the importance of Asset Life-cycle Benefits. Over the years, I have noticed conflicting perspectives on “strategy horizons,” particularly between the "East" and the "West": the "East" ...
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Do you have a system in place for winning consulting projects?  Do you have a marketing strategy — or do you rely on hope to get more clients?  If you’re a consultant, you’re in the business of  marketing .  To get consulting clients, you need to generate conversations with the right prospects. Marketing is how you generate these conversations. Without marketing, you don’t have a consulting business. At Consulting Success, helpings consultants master their marketing to get more clients is our forté.  We study and help you apply what works — and avoid what doesn’t.  And in this post, we’re sharing what we learned from a survey that we sent to ...
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The following speech was given by CMC-Canada National Board Chair Leigh Harris at CMC-Alberta's Graduation Awards, Dinner and Gala on May 11, 2019.   - Good evening ladies and gentlemen. Before I begin, I would like to take this opportunity to acknowledge the traditional territories of the people of Treaty 7 in Southern Alberta. The City of Calgary is also home to Métis Nation of Alberta, Region 3.  I would like to thank the Institute of Certified Management Consultants of Alberta, their Board of Directors, distinguished guests and CMC members for the invitation to join you this evening to celebrate and recognize lifetime achievement, certification, ...
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Though on everyone's radar, I find many industries and cultures are challenged  with understanding what the heck sustainability is ... let alone whether it is worth our attention. This post is intended to provide a helpful perspective on sustainability as this topic is immensely valuable to management consultants, sponsors and project team members. I remember in the 70s and 80s when it was the fiduciary responsibility of business owners to work with the local economy, business, suppliers and consumers / workers .   Not to exploit everyone mercilessly . One way to facilitate organizations to be better citizens and to be a better catalyst for improvement ...
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The pace at which our world is evolving is one of those things that has become so common, we don’t always take the time to think about its impact. Phones that are used to watch broadcast media, cars that don’t need gas or a driver to operate, personal “assistants” that can place orders on command, rockets that can essentially land themselves, mapping applications that make logistics a snap; these are phenomenal developments. While these technologies and many others have made our lives easier, they have also presented significant challenges to the business community. Consider the following: Business model blow up.  The manner in which companies make ...
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Everyone at some time in their consulting career will encounter an organizational issue that threatens the success of their effort – and perhaps inadvertently, their reputation. In our upcoming June 26 webinar , you will be introduced to the nine elements of the Effective Managers™ organization performance model to help you better manage your consulting projects. Learn how to better use your existing tools and skills to do a better job of understanding and diagnosing why client organizations are not successfully implementing projects. Register for the June 26 Webinar today! About the Presenter: Dwight Mihalicz helps organizations ...
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After a third reorganization of its operations team over the past five years, a financial services company faces poor morale and increasing employee turnover. The reorganizations brought some improvements but real operational problems were not addressed. Reorganization tends to be considered as a quick solution to operational concerns. Businesses move people, modify reporting lines, and change some processes to align with the new organizational structure. Let’s take a look at the following diagram on organizational structure and process effectiveness. I’ll use the above financial services company for illustration. With a centralized organization ...
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