CMC-Canada Blog

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In 2014, at an IMEC conference organized by the University of Toronto, Art Rice of Maintenance Technology Magazine said that in many cases “Lean is a form of Anorexia”. He was right then, and he is still right today. When I heard him, I realized that in many cases where I’ve seen attempts at “lean manufacturing” the lean really means “understaffed”. In those cases some of the lean manufacturing tools have been implemented, often with the help of outside expert help but lean results haven’t occurred. The introduction of “lean” in those companies was yet another attempt to cut costs without any deep thought as to what caused the high costs before introducing ...
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Are you receiving this type of invitation to join a professional network?  "Never know when a simple LinkedIn connection could blossum (sic) into a business relationship." I typically reply to these messages, asking why I should join the person's network.  I ask the question these days to see how many contacts are initiated with a purpose...or a referral...or if they've even read my profile. It's rare. Yet, LinkedIn is an exceptional way to discover prospective clients and build relationships with the goal of moving off-line for a sales conversation. It's worth the time to define your motivations. Are you trying to boost your credibility ...
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If you’re a leader you’re in the People business. Leaders are born and created. I’ve never met an unborn leader, but I’ve met many leaders who need to grow.   If you don’t like people and don’t want to grow as a leader then please don’t take on the leadership role; be a great technician but please don’t try and lead.  We need great technicians and great leaders.  Leading people is messy because you get all the person the good the bad and the ugly, they bring it all to work. Great leaders make it all work together. Below are 5 quick thoughts for this week: “People Person” gut check?   Are you a people person? Do you care for your people?  ...
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"I have over 5,000 contacts in my networks," said Empowerment Coach  Donna Dahl . But I'm most grateful for the testimonials." She's got 34 on LinkedIn. Believe it. There’s immense power in social proof.  Why? Because people feel safer knowing others they trust are doing it, too.  More often than not, the presence or absence of social proof will be the make-it-or-break-it factor in your business. Social proof – through testimonials and other forms of digital content  – can send traffic to your website where visitors convert to customers. It's true for the solopreneur and it's equally important for business at the enterprise level. So what does ...
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GROWING REVENUE IS ONE OF THE FIVE AREAS THAT I’VE FOUND “KEEP CEOS AWAKE AT NIGHT”.  We know that if we're not changing and adapting we can be left behind. The constant pressure of growth is a heavy burden to carry. That’s why it’s often a topic of conversation when we are working with business leaders.  My colleagues and I have all wrestled with this challenge as CEO’s, Board Members and Consultants so we are happy to share a few quick thoughts which are not rocket science but are easy and generate results. 1.  Past Proposals  – reach out to every client who you have presented a proposal to but you have not yet completed the work. Perhaps, ...
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“I envy the woodcutter because, at the end of the day, he can see the results of his labours’ – Albert Einstein   I got started in the management consulting business working in sawmills and, over the course of many months, learned an enormous amount about the principles of improving business performance at the, literally, sharp end. As you may know Sawmills are, essentially, gigantic machines designed to efficiently turn ‘round logs into square logs’ as one Sawmiller I worked with once so eloquently observed. Hundreds of people work with complex machines minute by minute during thousands of daily transactions and, at any one time, lots ...
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Interested in more on this topic? Join us in Ottawa on October 29 for a presentation on the importance of implementing Business Continuity Management (BCM) Program in your organization and its connection to cyber security related initiatives. Learn more here .  -- Business Continuity Planning (BCP) should be one of the top priorities for organization leaders. BCP is one of the components of the Business Continuity Management (BCM) Program which should, in theory, be implemented in organizations of all sizes. Organizations have to develop response plans to deal with events related to natural disasters such as hurricanes, earthquakes or freezing ...
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Register for our  upcoming master class webinar on September 25   with Dwight Mihalicz, FCMC and learn about the role of managerial leadership in organizational performance, and how you can leverage this to improve implementation success rates.  -- Why does almost every manager you talk to say that they are over-worked, under-resourced, and have no clear idea of their priorities?  Does this matter to us, as consultants?  The managers in our client organizations are dealing with the urgent, instead of the important. This creates a vicious circle where managers – throughout the organization – are not clear about their priorities, but their ...
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The first half of 2019 has been a busy six months, with focus on completing several international projects involved in the USA, Canada and Taiwan. With our International Partners, Staffs and Contractors, we are able to successfully complete each project. The strategy is to provide high efficient business services and control the project budget perfectly. With our three divisions, one corporation, I am glad to help our clients find solutions, increase business growth and improve business performances. I want to share two IPO projects that we are going in the first year of 2019 below  (Non-disclosure agreement to clients: We can’t publicize ...
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Background On March 31, 2015 the Organizational Excellence Technical Committee QMD, ASQ (OETC) launched the ‘First Global Assessment on the Current State of Organizational Excellence’. This research was supported by the Global Benchmarking Network, International Academy for Quality and ISO Technical Committee 176 and was led by Dawn Ringrose FCMC, Principal of Organizational Excellence Specialists Inc (Canada). The project was intended to provide data on the extent to which organizations are characterized by principles that depict a culture committed to excellence and had deployed the best management practices common to high performing organizations ...
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  In my previous blog , I explained why (good) content is important for your audience AND for the search engines:  Google and other search engines gauge the frequency of published content; Search engines monitor the full range of SEO (search engine optimization) including keywords used by your clients and prospects;  The engines decide how to rank your website based on whether a search for words and phrases match what you have to offer by way of fresh content. How do you build a content marketing strategy for your business? Begin with these five steps topped by an understanding that frequency serves top-of-mind awareness and the ...
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Register for our upcoming master class webinar on September 11 with Dwight Mihalicz, FCMC and learn how you can support CEOs and executives in the implementation of an effective accountability model!  -- We all have obligations at work. These obligations come at us from many directions… our peers, our clients, our subordinates, and yes even our bosses! The progression of steps an individual goes through when receiving and performing assignments varies. Whether we are the head of the organization, an executive, a manager, or a consultant providing support, we have obligations… those deliverables for which we can be called to account. This ...
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Contributors:  David Hu & Maggie Chen Starting a business is a daunting task. Just the thought of going to bank after bank, requesting loan after loan and pursuing an endless list of investors may send shivers down your spine. But we’re here to tell you it’s not as bad as you think. Starting your own successful business is a straightforward process and is more intuitive than you might think. Here are 6 quick tips on how you could turn your business idea into a reality. Be Prepared Sure. You have an idea, and you’re ready to turn that idea into a reality and begin to start your entrepreneurial journey. However, what most business ...
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In my book, “Uptime – Strategies for Excellence in Maintenance Management[1]”, I describe a number of successful practices in physical asset maintenance and reliability management. I also discuss reviewing or assessing current state and comparing with those practices. This implies to many that a formal assessment is needed. In fact that is a first step in many very standard consulting projects – determine where you are as a prerequisite for determining where you want to go and how to get there. However, I believe there is a better approach in cases where you will need to gain widespread support for any change initiative that will follow. It’s ...
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The reason that social media made sense to me as a magazine publisher was the opportunity to find more readers in cyberspace for our stories. That intrigue clicked for me in 2007. It meant the doors swung wide open for more people to consume our unique content about entrepreneurs and corporate rock stars. We kept editorial standards high for writing and for production. That meant we attracted thought leaders…skilled journalists…photographers...and graphic artists who were among the best in the business. Founder of the modern sports marketing industry Mark McCormack wrote for us as did  Tom Peters  and many local personalities. Many blue-chip ...
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I was asked by a brilliant marketing guru to write an article advising young aspiring female CEO’s and future business leaders. “After all,” he said, "being a female business executive is a tough grind with extra roadblocks to get past to build your reputation in this space." I thought long and hard about this. I asked myself, "Isn't it different today?" I started out decades ago in business stuffed into a little grey flannel suit with a blouse with a giant bow on it, denying my feelings and intuition on my mentors' commands. Always it seemed I was the only woman at the board room table. It was tough. But isn't being a female running a growing ...
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CFOs, you really need to know that maintenance can help you be strategic in achieving greater outputs, at low cost and for a minimal investment. Maintenance and Asset Management Managers, you need to help finance achieve its goals of long-term sustainability and enlist Finance as your ally in order to do that. Both groups are after the same results. Understanding this is a key to becoming partners in sustaining our businesses. For consultants, it is important to understand the synergistic relationship of these two groups so we can advise our clients on the opportunities they may be missing. In a recent project the author identified approximately $100 ...
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Organizations and Culture Some organizations are poor or marginal performers, some high, and some truly great. Jim Collins, in “ Good to Great ” (2001) describes the differences among the latter two. Much of the difference boils down to people and the culture that is fostered within the organization. They foster learning in all forms, including learning from mistakes. They are typically “humble” and accept helpful input from outside, admitting when and where they need to improve. We know from Gustavo Grodnitzky’s book, “ Culture Trumps Everything: The Unexpected Truth about the Ways Environment Changes Biology, Psychology, and Behavior ”, 2014, ...
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You’ve taken the time to consider your personas—a representation of your ideal client — for online marketing. “Now what?” you ask.   Let’s first take a step back. You thought deeply about what keeps your clients up at night. Maybe it’s the anxiety stemming from competitors poaching their clients…or the lack of funds to meet month-end payroll…how about sales messages that fall on deaf ears.   The analysis also revealed: general personality traits of your clients and prospects; personal values; whether they have an affinity for doing business with you; their capacity for doing business with you.   The next step is to figure ...
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Be one of the first 50 Canadian CMCs authorized to self validate their projects against ISO 20700. Welcome to the third of three blogs designed to provide an overview of the ISO 20700 Management Consulting standards and how Certified Management Consultants (CMCs), through CMC-Ontario and CMC-Canada can be approved to use the ISO 20700 Check List for consulting engagements. Make sure to register for next week's ISO 20700 Checklist Training on July 23 ! This session will be offered at a reduced introductory price of $120(CAD), with sessions later on this year being offered in the $200(CAD) range. The recently introduced CMC-Global Self Declaration ...
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