CMC-British Columbia Institute


last person joined: 8 days ago 

Welcome to the new CMC-British Columbia member community - where you'll find Institute materials, events, member directory, announcements, and discussions. We look forward to connecting with you in 2017! 


CMC-British Columbia is a provincial Institute of CMC-Canada (the Canadian Association of Management Consultants), which fosters excellence and integrity in the management consulting profession as a whole. CMC-Canada administers, and its provincial Institutes confer, the CMC designation in Canada. The Association and its members advocate for the Certified Management Consultant (CMC) designation and are dedicated to advancing the profession and delivering the benefits of those efforts to the client community.

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Recent Blogs

  • In my last article , I explored the first phase of the Customer Experience framework, Understanding. Highlighting the importance of surveys, I shared the benefits of research to understand what an organization’s customers, leaders, and employees ...

  • In a recent article , we introduced the concept of a simple three-phase Customer Experience framework. The first phase is the Understanding Phase, where we help organizations develop the right strategy to serve their customers effectively and ...

  • Increasingly, client organizations that my firm works with are asking for support in building organizational agility. For these organizations, the ability to change quickly and succeed is a distinct competitive advantage. They know that slow and ...