Live Webinars & Online Master Classes

  • CMC-Ontario: Strategic Change by Design Certificate | Module 1

    Critical Success Factors for Strategic Change

    This online course provides instructor led interaction and a flexible personal learning schedule.  You will come away with fresh  ideas and tools that you can immediately apply in your practice.  Learn how to help your  clients  or your company Change for Success with Less Stress through engaging stakeholders early in;

    • Change Design
    • Change Planning
    • Risk Management

    Module 1 Outline

    1. Assess Four Critical Success Factors
    2. Build buy-in : Identify Change Benefit and Risk for  various Stakeholders using a simple visual tool
    3. Integrate popular change methodologies, (e.g. Prosci ADKAR®, Kotter 8 Steps) in a unified framework

    Try out the Strategic Change by Design Certificate with this introductory course that provides a flexible personal learning schedule and peer interaction.

    Space is limited so register now

    Presenter: Louise Harris
    February 4-22, 2021
    Time: 10 hrs over 3 weeks
    Location: Online - Interactive Zoom sessions
    Cost: CMC Members $395  + HST = $454.25
    Non-members $445 + HST = $523.25 
    Eligible for CMC, PMP, CPA, CIPS, ACMP PD points (10 hours)

    Check back soon for more live webinars.

  • iso 20700 self-declaration checklist

    Exclusive master class available to CMCs!

    The ISO 20700:2017 Guidelines for Management Consultancy Services aims to “improve transparency and understanding between clients and management consultancy service providers, in order to achieve better results from consultancy projects.”

    ICMCI ISO 20700 Self-Declaration Checklist

    The self-declaration checklist is useful tool to be used as a guide for the Consultant and Client through the various steps of the project. It promotes transparency and initiates discussions to ensure that all required points are covered in agreement with each other.

    • To know how to handle and adapt the checklist for each project's specific needs - produce a declaration document
    • The use of the tools in the day to day practice - produce a term of reference
    • How to implement the declaration in proper contractual documentation.

    In order to provide practical and hands on support for management consultants in demonstrating their work according to the ISO 20700, CMC-Global has developed a self-declaration checklist to the ISO 20700:2017 Guidelines for management consultancy services. This checklist, as well as the extent and the content of the it, are agreed individually by client and provider for each project. 

    CMC-Canada is now offering this training exclusively to CMCs to ensure alignment and visibility within a global context.

    Why Attend the Training

    • Learn how the standard can help you to provide higher impact consulting projects for your clients.
    • Use ISO 20700 to create a fully transparent project, strengthening the client – consultant relationship.
    • Be ready for clients who ask for the standard.
    • Strengthen your marketing efforts by promoting your global registration as an accredited user of the ISO 20700 Checklist. You will receive a certificate directly from ICMCI together with a logo to be used in promotions.
    • You will have an easy-to-use checklist to get explicit agreement from the client of their expectations and accountabilities throughout the project.
    • Empower the client to be a partner in the consulting process.
    • Provides a potential marketing tool for CMCs by showing proof of alignment, and differentiates the CMC and deliverables from other providers
    • To be able to inform the client of their expectations and responsibilities during the project cycle.
    • Empower the client to be a partner in the consulting process.
    • Understand the differences between the CMC designation and the ISO 20700 Guidelines and how you can leverage them in your practice.


    • ISO 20700:2017 Self-Declaration Checklist for Small, Medium and Large projects. Training certificate issued by CMC-Global
    • ISO 20700 Trainee logo for use in personal communications and promotions.
    • Listing on CMC-Global site of trained consultants.  (Optional).
    Upcoming Dates: April 14 + April 28, 2021
    Time: 1pm-4:30pm ET
    Location: live virtual classroom through Zoom
    Price: $250 (+tax)
    Eligibility: this workshop is only available to CMC's 


  • Road to CMC: Do's & Don'ts for Engagement Summaries

    Are you pursuing the CMC designation but are stuck on the format of the Engagement Summaries? Is the template provided not much help? Join us for this informative session on do's and don't for this essential step in the certification process.

    Presenters: Jeff Griffiths, FCMC, FRSA, CTDP
    Session Length: 1 hour
    CPD: 1 point
    Cost: Free

    Practice Development: 19 Marketing Content Strategies

    Lost in space? Marketing your consulting can be overwhelming and confusing. Learn 19 different strategies for ways to stand out. Cost of webinar includes an e-guide for all 19 strategies.

    Presenter: Sharon MacLean
    Session Length: 1 hour
    CPD: 1 point
    Cost: $15 for members, $35 for non-members

    Disruptive Trends: Complexity Science for Consultants

    Complexity provides a paradigm-shifting way of examining business problems that provides managers a complementary tool to AI and data-driven solutions. Given the current context of business transformation, complexity science will continue to grow in interest and importance to clients in all industries.

    Presenters: Douglas Reid, PhD & Rick Nason, PhD, CFA
    Session Length: 1 hour
    CPD: 1 point
    Cost: $0 for members, $35 for non-members

    Practice Development: Discussion on Effective Organizational Management

    Everyone at some time in their consulting career will encounter an organizational issue that threatens the success of their effort – and perhaps inadvertently, their reputation. Dwight Mihalicz, FCMC and Bernie Uhlich, CMC discuss how to do a better job of understanding and diagnosing why client organizations are not successfully implementing projects.

    The discussion covers how the Master Class: Effective Organizational Management will help you better manage your consulting projects through the nine elements of the Effective Managers (TM) organizational performance model.

    Presenters: Dwight Mihalicz, FCMC & Bernie Uhlich, CMC
    Session Length: 1 hour
    Cost: Free

    Practice Development: Meaningful Networking

    Connect the Dots: Turn Strangers into Meaningful Networking Relationships

    Too many people hate networking and yet it’s a necessity of life & business. It’s an essential life skill that is becoming a dying art. No one gets ahead in life without a little help. Discover different networking approaches & tactics. Engage others in a fun way that is authentically you. Build mutually beneficial relationships. Be seen as a value creator. Develop network roadmap, including leveraging social media. And so much more...

    Presenter: Sapna Malhorta, CMC
    Session Length: 1-hour
    CPD: 1 point
    Cost: FREE for members, $35 for non-members

    Info Session: Challenge Dialogue System

    CDS is a flexible methodology with a powerful capacity to help diverse groups and teams collaborate and innovate to address and accomplish complex tasks. With CDS, diverse groups and teams can: accomplish more with less face-to-face meeting time; learn how to use diversity to create breakthrough solutions; move ideas to action earlier and with greater chance of success; and, benefit from globally proven, best-in-class thinking and practices. As a powerful dialogue-based framework, CDS helps professional consultants, internal or external to organizations, raise and expand their competencies and skills to deliver distinctive high-value to their clients. 

    Learning Outcomes:

    • Overview understanding of a purposeful, progressive, dialogue-based consulting framework to help your clients address the complex challenges and opportunities they are increasing facing.  
    • A deeper appreciation for some of the key principles that are central to the success of dialogue-based consulting.


    Length: 1hr
    Presenters: Keith Jones, CMC & Tom Ogaranko
    CPD: 1 point
    Cost: FREE

  • Effective Managers™ Master Class series: 4 CLass Bundle

    Effective Managers™ helps create and sustain high performance organizations anywhere in the world. It's a methodology that focuses specifically on helping organizations improve managerial performance.

    A person’s manager is that person’s most important link to the organization. The manager controls their resources, provides them with feedback, and helps smooth the way to success. But managers are spending only about half their time on value-added work. This means their critically important managerial leadership work is not getting done. If managers are not doing their managerial work, organizations cannot be top performing.

    There are 4 Classes in the Series. You can purchase the bundle of all four, or select individual classes that may be of interest (listed below). 

    Master Class #1: Effective Organizational Management
    Master Class #2: Organizational Accountability & Authority
    Master Class #3: Effective Managerial Leadership
    Master Class #4: Getting the Right People into the Right Roles

    Presenter: Dwight Mihalicz, FCMC
    CPD: 8 points
    Cost: Student Member: $99; Member: $199; Non-member: $299

    Master Class: Effective Organizational Management

    Most organizations have a strategic plan but 70% fail to achieve their strategic goals, and only 5% of organization achieve their strategic objectives. In this online master class, you will be introduced to the nine elements of the Effective Managers™ organizational performance model to help you better manage your consulting projects.

    Presenter: Dwight Mihalicz, FCMC
    Session Length: 2 hours
    CPD: 2 points
    Cost: $75 for members, $150 for non-members

    Master class: Organizational Accountability and Authority

    Accountability matters. Intuitively we know that when people are held to account performance is better. But what is accountability? How does an organization "become" accountable? This master class will help you ensure work is delegated to the right person in the right position, and to ensure that managers in different parts of the organization have a common understanding of their work relationships with each other.

    Presenter: Dwight Mihalicz, FCMC
    Session Length: 2 hours
    CPD: 2 points
    Cost: Student Member: $25; Member: $75; Non-member: $150

    Master class: Effective Managerial Leadership

    Participants in this online training will be able to identify organizational issues driven by ineffective managerial leadership. And they'll be able to coach CEOs and executives on the importance of effective managers and why their managers may not be managing effectively.

    Presenter: Dwight Mihalicz, FCMC
    Session Length: 2 hours
    CPD: 2 points
    Cost: $75 for members, $150 for non-members

    Master Class: Getting the Right People into the Right Roles

    Your client organization understands accountability and authority. They have a model that has been implemented and well understood. As an organization they understand managerial leadership, and the importance of managers doing their managerial leadership work.

    Is this enough? Maybe not. This session is about capable individuals. How can organizations ensure that when managerial appointments are made, that these individuals are fully equipped for success. We will explore two factors that are related to high performance in organizations: 1) the correct organization design and 2) an effective talent pool system.

    Presenter: Dwight Mihalicz, FCMC
    Session Length: 2 hours
    CPD: 2 points
    Cost: Student Member: $25; Member: $75; Non-member: $150

    Big Data & Analytics for Consultants 

    There's a lot of talk of big talk about Big Data. How can management consultants use this tool? The lack of analytic talent may be an opportunity for consultants, but are in-house analytic teams now performing the traditional consultant's role of gathering, analyzing and synthesizing data? Is the hype about Big Data simply a fad, or should consultants adapt to a new normal?

    Your website should be part of your marketing mix. As someone once said, "50 percent of my marketing budget is completely wasted. I just don't know which 50 percent." The purpose of this webinar is to outline what makes a modern, successful website. By using Google best business practices as a foundation, we will remove the mystery of what makes a website work. Using this non-subjective approach will make it easier to understand the benefits of your website.

    This training course is designed to help consultants understand Big Data and how it fits within the Certified Management Consultant's 5-phase model.

    By tackling this course, you will learn:

    • The three components of Big Data and Analytics
    • The three key categories of analytic techniques and types of software in use
    • Linkages that exist between the CMC 5-phase model and the cross industry standard process for data mining
    • The benefits, to both consultants and clients, of integrating Big Data techniques into the consulting process

    Available entirely online, this course is a combination of required reading, videos, and short quizzes to test for understanding. Appropriate time required to complete the course is five hours depending on your current knowledge of the field. CMCs are eligible for 5 CPD points upon completion.

    Presenter: Gregory Richards, MBA, Ph.D, FCMC.
    CPD: 5 points
    Course Fees: Members: $120, Non-members: $150


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    Fill out our webinar submission form for consideration.