James is a certified management consultant (CMC) with a can-do approach to business. He has extensive experience and expertise in working with clients to develop strategy, enhance brand awareness, generate leads, support sales teams, and grow their business. His strengths are building trust by listening to and connecting with people to quickly address their needs, and focus on defining and enhancing their objectives. James brings an innovative and creative customer first approach to developing sales and service strategies, defining cost containment initiatives, and engaging others to establish recommendations for business development. Living by the mantra of well done is better than well said, James emphasizes the successful implementation and execution of initiatives that make a positive and sustainable difference by being on target, on time, and on budget.
His career has been well balanced among management consulting, strategic planning, marketing strategy, project management, direct sales, and brand management, with a particular emphasis on superior client relationships.
His experience is complemented with exceptional business acumen, entrepreneurial spirit, and proven success in communicating, executing and monitoring strategic business initiatives.
Specialties:
- Strategy design, delivery, and analysis
- Business development
- Coaching and mentorship
- Leadership
- Service design
- User experience (U/X) design
- Developing marketing programs and plans
- Relationship building
- Client management
- Distribution channel management
- Public relations
- Business planning
- Change management
- Service delivery
- Project management