James is a certified management consultant (CMC) with a can-do approach to business. James is passionate about creating and implementing innovative service experiences that people love by combining his knowledge of strategy, and functional business expertise.
James is also a certified sales professional (CSP) and brings an innovative and creative customer first approach to developing sales and service strategies, and engaging others to establish recommendations for business development.
James' experience and expertise in customer experience helps organizations solve their challenges by seeing things from their customers' perspective. He has worked with clients in a variety of industries to develop strategy, enhance brand awareness, generate leads, support sales teams, and grow their business. His strengths are building trust by listening to and connecting with people to quickly address their needs, and collaborating with them to visualize solutions that are focused on defining, achieving, and enhancing their strategic objectives.
His career has been well balanced among management consulting, strategic planning, marketing strategy, project management, B2B and B2C sales, business development and entrepreneurial management, with a particular emphasis on building, nurturing, and sustaining client relationships.
Living by the mantra of well done is better than well said, James emphasizes the successful implementation and execution of initiatives that make a positive and sustainable difference by being on target, on time, and on budget. His experience is complemented with exceptional business acumen, entrepreneurial spirit, and proven success in communicating, executing and monitoring strategic business initiatives.