Dynamic and interactive, the Essentials of Management Consulting (EMC) course is valuable to management consultants wanting to deliver superior value to their clients, to anyone who is considering becoming a management consultant, and to any member who is pursuing the Certified Management Consultant (CMC) designation. It is delivered online, so you can take the EMC from the comfort of your home, office or a client site, with no travel costs or inconvenience!
Course Schedule - Instructor-led Sessions
Sept 15, 2017
Sept 22, 2017
Oct 6, 2017
Oct 27, 2017
Nov 17, 2017
Nov 24, 2017
What Does the Course Cover?
The Essentials of Management Consulting course focuses on three core consulting competencies:
- Helping clients assess their current situation, including the business challenges and opportunities they can address to improve upon the present.
- Helping clients develop strategies for growth and development.
- Helping clients address change management processes while implementing recommendations.
To help you develop your strengths in these areas, the course covers:
- The five stages of the consulting process and the deliverables associated with each stage.
- Introduction to consulting tools and techniques used during the various stages of the consulting process especially in Diagnosis and Action Planning.
- The importance of considering all six functional areas of organization management (Human Resources, Strategic Planning, Finance, Operations, Information Technology, and Marketing) during a consulting assignment.
- Teamwork using Tuckman's forming, storming, norming, performing (and adjourning) model; including teambuilding tools, techniques and opportunities for both co-located and virtual teamwork activities
- Client Communications, including simulated milestone presentations and meetings with a client and key written reports associated with the consulting process, and
- Change and Change Management, including tools and techniques related to assessing change readiness, understanding absorptive capacity and managing change.
How Does the Course Work?
We Use A Blended Learning Approach
Using a blended learning approach allows us to use a variety of media to optimize your learning. The course consists of six live sessions with the course facilitator, and regular virtual contact and assignments with a team.
We Use a Case Study
Simulation is the most effective way to expose you to the dynamics of the client as well as many other aspects of the management consulting process. So we have organized the course around a case study, in which you and your team actually conduct a client consulting assignment, complete with deliverables and deadlines that are real. We extend the case study concept by providing some simulated interaction with the client in each phase of the consulting process.
We Do Team-Based Learning
Management Consulting is a fast-growing competitive sector at the forefront of the multi-billion dollar knowledge-based services industry. Consultants are increasingly required to work with global consulting teams and to use technology as a major tool to complete assignments. The Essentials course helps you fine-tune your collaborative skills while you acquire the knowledge and techniques needed to deliver superior value to clients.
You will be assigned to a team that works together using virtual meetings and email to complete the consulting assignment. You will have the opportunity to interact with other consultants, some of whom may consult in different areas of specialization from yours and/or have more or less consulting experience than you.
You will be evaluated as a team on the case study deliverables. In addition to contributing to the deliverables, each participant will be expected to achieve 70% or greater on an individual final quiz, complete a 360 degree team feedback and a final course evaluation in order to complete the program.
Warning this course is hard work!
This course represents a significant commitment to learning equivalent to a second year graduate MBA course in depth and amount of material covered. Successful participants have reported a minimum effort of 5-9 hours per week on reading and applying themselves to work on deliverables in addition to weekly team meetings and the instructor course sessions.
Aside from individual effort, the course revolves around application of learnings almost exclusively through teamwork. As a team you will work through the five stages of the consulting process working on a simulated assignment which requires a series of significant consulting deliverables. Your ability to participate constructively in a team with an unfamiliar group of other consultants (who will all have their own ideas on how to complete the tasks in front of you) will be a large determinant of your learning success and enjoyment of this program.
What Are the Pre-requisites for the EMC?
You must have access to and working knowledge of standard Microsoft Office programs (Word, Excel, PowerPoint) and the Internet.
We use Cisco WebEx Business Suite 27 (WBS27) for the online meetings. WebEx supports Windows, Mac, Linux, Solaris, HP-UX and AIX Operating Systems. For a complete list of system requirements for your Operating System, please visit the following website: https://support.webex.com/MyAccountWeb/systemRequirement.do?root=Tools&parent=System
In order to participate fully in the WebEx online meetings, you will need a computer headset with a boom microphone to be able to both hear and talk, just as conveniently as you would in a regular class. If you do not already own one, you can purchase one from most computer stores for about $25. Get it prior to your first class!
Course Text and Support Materials
Electronic materials/handouts (provided by the course facilitator) are included in the course fee. There may be an additional cost for optional supplemental materials.
Who Teaches the Essentials Course?
Jim Love, FCMC, is CIO at IT World Canada and the President and founder of Performance Advantage, the number one SugarCRM partner in Canada. Equally at home in both strategic business and technology, Jim has served clients ranging from large international firms to exciting entrepreneurial startups. He is the Coach in Residence at the University of Waterloo - Conrad School of Business Entrepreneurship and Technology as well as a part time professor at York University where he teaches Business in the Canadian Context. A long time facilitator with over 20 years of consulting experience, Jim earned his FCMC in 2007 in recognition of his contribution to the consulting industry.
Register online (Members - remember to login to receive the member rate!) or By Cheque: Make cheque payable to CMC-Canada. Please identify on the front of the cheque the event for which you are registering (example: EMC50). Mail cheque to CMC-Canada, 701 - 372 Bay Street, Toronto, Ontario, M5H 2W9.
If you have any further questions about the course, please contact Manager, Certification at email@example.com or 1-800-268-1148/416-860-1515 x 208.
This course is open to both members and non-members. If pursuing the Certified Management Consultant (CMC) designation, this course is required for the Entry Stream.
Cancellations received in writing on or before September 8, 2017 will be refunded the full amount. After September 8 a $200 administrative fee will apply for cancellation or transfer to an alternate course.