I entered the management consulting industry after spending the first 10 years of my career in the technology solution design space. In 2011, I saw how the traditional technology landscape was going to be disrupted and I saw an opportunity to 'raise my level' and began to think about and work with clients around their business challenges.
I love discovering new problems and really focusing in on the 'Why' when working with organizations. It's amazing to co-create with the client and see the progression, impact and shared language that you develop as you work with them. I ascribe to the model that our clients don't just have functional jobs, but also social and emotional jobs.
The thing I like least about consulting is sometimes the frustration that comes with bringing an early adopter/innovator mindset. Sometimes it feels like you have to sell many different groups within a client, while they defend the status-quo of "this is how we do things here".
Working with an Alberta-based non-profit organization providing services to low-income housing. I could see the direct impact that we were having through the development of an understanding of the customer's journey. I grew up in social housing myself, so it resonated with me deeply and aligned with my desire to make a real difference in our local Alberta community.
Being adaptable has been the most important personality trait in my career. Adaptability is the willingness to be open-minded, vulnerable, and empathetic, which allows us to adapt to our customers' needs and help reach the impact that they are looking for.
I would choose How to Survive on a Deserted Island by Tim O'Shei. I might as well survive while I am there! My luxury item would be a Solar Panel with built-in LED lighting, to read my survival book of course.