All Topics

ADVOCACY

The United States-Mexico-Canada Agreement – What CMCs Need to Know

By: Michael Brennan | Published: Winter 2019

Most important to Canadian CMCs is the issue of access to the U.S. consulting client market. Has anything changed under the new agreement?

AWARDS

The Constantinus Awards: Building Pride in our Profession

By: Glenn Yonemitsu | Published: Spring 2019

Why every consultant who has a project they are proud of should consider their involvement with this program.

AWARD PROFILES

CANADIAN CMC PROJECT OF THE YEAR

Top 2019 Submissions | Published: Summer 2019

Why every consultant who has a project they are proud of should consider their involvement with this program.

CHANGE MANAGEMENT

HOW TO ENABLE BETTER CHANGE INITIATIVES WITH ANXIETY-REDUCING STAFF TRAINING

By: Dr. Dawn-Marie Turner | Published: Winter 2020

Understanding the anxiety we all experience when it comes to learning will help you design and deliver training that will lead to real change.

CHANGE MANAGEMENT

HELPING CHANGE LEADERS DRIVE THE FRONT LINE ACROSS THE FINISH LINE

By: Mumtaz Chaudhary | Published: Winter 2020

One of the truly rewarding aspects of any change is seeing the leaders you collaborate with guide their organizations to successful outcomes.

CHANGE MANAGEMENT

5 Steps to Verifying the Impact of your Transformation Initiative

By: Connie Siu | Published: Fall 2018

There needs to be a clear mechanism in place to measure results and validate the return on investment.

CHANGE MANAGEMENT

The Pivot: Radical Change for Success

By: Mumtaz Chaudhry | Published: Fall 2018

Standing still in such an evolving world simply isn’t an option any longer.

CHANGE MANAGEMENT

Effects of Change: Muscle Memory and your Employees

By: Dr. Dawn-Marie Turner | Published: Summer 2018

Employees have muscle memory too. Especially when it comes to organizational change.

CHANGE MANAGEMENT

How to Drive Breakthrough Results on Change Leadership Initiatives

By: Jordan Sandler | Published: Spring 2018

Learn the key elements of a breakthrough change strategy.

CHANGE MANAGEMENT

4 Change Management Trends to Watch in 2018

By: Mumtaz Chaudhary | Published: Winter 2018

A look at the trends in change management that are expected to take hold in 2018 and beyond.

CHANGE MANAGEMENT

One Simple Step to Help You Reduce the Uncertainty of Change

By: Dr. Dawn-Marie Turner | Published: Fall 2017

Ensuring early in the launching of any organizational change that people know, understand, and believe in the outcome saves time and reduces risk.

CHANGE MANAGEMENT

Change Leadership for a New Era

By: Mumtaz Chaudhary | Published: Summer 2017

Breaking down the key best practices when it comes to enabling success for transformation initiatives.

CONSULTING BEST PRACTICES

Responding to RFPs: Vendor Beware

By: Cal Harrison | Published: Fall 2017

An analysis of the key factors to consider when deciding whether to respond to a RFP.

CMC-CANADA NEWS

CMC-Canada Strategic Plan 2020-2023: The Way Forward

By: Michael Brennan | Published: Winter 2020

The Way Forward will help modernize management consulting in Canada, expand awareness and influence of the profession and grow membership.

CMC-CANADA NEWS

exciting new cmc-canada membership benefits

By: Jason Blow | Published: Summer 2019

We are very pleased to announce new value-added partnerships to help make work more productive and life a little easier.

CMC-CANADA NEWS

INCREASING MEMBER VALUE: A CMC-CANADA SURVEY REPORT

By: Michael Brennan | Published: Spring 2019

This survey has provided key insights on how members perceive CMC-Canada, the direction they wish us to take, the reasons some are disaffected and what it will take to grow our association.

CUSTOMER EXPERIENCE

Providing a Superior Client Experience: A Key Differentiator for Consultants

By: James Grieve | Published: Summer 2019

The sum of all your client experience efforts will result in more business for you and your consulting practice, greater profitability, and sustained relevance in a client-centric marketplace.

CUSTOMER EXPERIENCE

THE HIGH COST OF EXECUTIVE INACTION ON CUSTOMER EXPERIENCE

By: James Grieve | Published: Spring 2018

How to prevent a culture of inaction and indecisiveness when it comes to Customer Experience. 

CUSTOMER EXPERIENCE

DEMYSTIFYING CUSTOMER EXPERIENCE: A GUIDE FOR CONSULTANTS

By: James Grieve & Sean Shepherd | Published: Fall 2017

A comprehensive review of the key dimensions of Customer Experience to help consultants support their clients. 

FUTURE OF CONSULTING

EXPLORING THE FUTURE OF MANAGEMENT CONSULTING

By: Dwight Mihalicz | Published: Spring 2019

Management consulting is vulnerable to disruption just like any other industry. So, what does its future hold?

FUTURE OF CONSULTING

MANAGEMENT CONSULTING: HISTORY AND FUTURE

By: Jac van Beek | Published: Summer 2017

A thorough examination of the origins of management consulting - from the post-WW2 era to the present - and a look at what's next.

GOVERNANCE

WHY MOST BUSINESSES FAIL – AND HOW TO BUCK THE TREND

By: Tom Koor | Published: Spring 2018

Learn the major challenges businesses face and start to form an action plan to address them before it’s too late.

GOVERNANCE

RETURN ON GOVERNANCE, EXPLAINED – AND HOW TO GET THE MOST OUT OF YOUR BOARD OF DIRECTORS

By: Doug Macnamara | Published: Winter 2018

Learn how to conquer one of the most gnarly and often unaddressed challenges in governance today.

HUMAN RESOURCES

HOW TO DESIGN A BETTER WORKPLACE ON PURPOSE

By: Deborah Connors | Published: Fall 2018

Determining your organization's purpose is a crucial step to improving your workplace culture. 

HUMAN RESOURCES

RESIST 'PEOPLE OVER PROFITS' AT YOUR OWN PERIL

By: Heidi Hamilton | Published: Spring 2018

A look at the challenge of moving leaders to a people-first approach to management. 

HUMAN RESOURCES

INSPIRING PSYCHOLOGICAL WELL-BEING IN THE WORKPLACE

By: Deborah Connors | Published: Winter 2018

How to build a workplace culture that promotes positive mental wellness for everyone.

LEADERSHIP

WHY STAFF DELEGATION MATTERS AND HOW TO DO IT WELL

By: Richard Eaton | Published: Winter 2020

Given the right kind of visionary, empowering leadership, anything is possible.

LEADERSHIP

LEADERSHIP FAIL: AVOID SHUTTING DOWN PROJECTS ON THE 1-YARD LINE

By: Jenifer Bartman | Published: Summer 2019

Consultants can play a key role by identifying and prioritizing task items and keeping the project implementation process on track.

LEADERSHIP

5 TIPS TO HELP COMPANIES SUCCESSFULLY NAVIGATE THE GIG ECONOMY

By: Mumtaz Chaudhary | Published: Spring 2019

Five factors you should consider to ensure the gig workers you use to complement your workforce meet or exceed your expectations.

LEADERSHIP

25 YEARS AS A CMC: WHAT IT’S MEANT TO 2 ALBERTANS

By: Pauline Patenaude & Keleigh Cormier | Published: Winter 2019

Pauline Patenaude and Keleigh Cormier share the impact of the CMC designation on their careers – and what's in store for the future.

LEADERSHIP

THE TOP 4 THREATS TO YOUR FAMILY BUSINESS IN 2019

By: Jenifer Bartman | Published: Winter 2019

Family businesses have the potential to be unstoppable when everyone works together to move forward with common purpose.

LEADERSHIP

CEOS MUST TAKE A HOLISTIC VIEW OR RISK FAILING THE ORGANIZATION

By: Dwight Mihalicz | Published: Fall 2018

With a higher level view, the CEO sees opportunities that others simply can’t.

LEADERSHIP

POOR EMPLOYEE ENGAGEMENT: OFTEN A SYMPTOM OF WEAKNESS AT THE TOP

By: Dwight Mihalicz | Published: Summer 2018

In an effort to improve poor employee engagement, many organizations only treat the symptoms when they should be addressing the underlying problems.

LEADERSHIP

3 TIPS FOR RUNNING A SUCCESSFUL HUSBAND-AND-WIFE CONSULTING BUSINESS

By: Mumtaz Chaudhary | Published: Spring 2018

It’s certainly unconventional, but not impossible to do; you simply have to figure out how to work together effectively.

LEADERSHIP

THE FIVE KEY ROLES FOR DIGITAL LEADERS

By: Connie Siu | Published: Winter 2018

Five essential hats that digital leaders must wear for an organization to be successful.

LEADERSHIP

12 BOOKS TO HELP CONSULTANTS BE MORE INNOVATIVE THIS YEAR

By: Sapna Malhotra | Published: Winter 2018

We can always use some inspiration, especially from innovators who are crushing the competition in their respective industries.

LEADERSHIP

ACCOUNTABILITY IN MANAGEMENT, EXPLAINED

By: Dwight Mihalicz | Published: Fall 2017

A look at the key concepts of accountability - what it is, how it impacts managers, and how to approach this critical piece of the puzzle for effective management.

LEADERSHIP

WHY LEADERS OFTEN WON'T ACCEPT CONSTRUCTIVE FEEDBACK

By: Wilma Slenders | Published: Fall 2017

Reviewing all the possible factors at play in the non-acceptance of constructive feedback. 

LEADERSHIP

INNOVATION AND RISK: AN UNCOMFORTABLE BALANCE

By: Jac van Beek | Published: Fall 2017

An emerging conundrum for many sectors is: how to manage risks in an accelerated world that demands rapid innovation?

LEADERSHIP

HOW MOUNTAINEERING IS LIKE BUSINESS LEADERSHIP (AND HOW IT'S NOT)

By: Richard Eaton | Published: Summer 2017

So how is mountaineering like business leadership, and how is it not? Six things I’ve learned over the past 20 years about both of these important facets of my life.

MARKETING

CONTENT MARKETING: A REVIEW OF BEST PRACTICES FOR LEADING TECHNICAL COMPANIES

By: Dafne Orbach | Published: Spring 2019

Creating specific content and demonstrating your understanding in solutions to meet your clients’ needs are the founding elements of a successful content marketing strategy.

MARKETING

Segmenting B2B vs B2C: 6 Audience Characteristics to Consider When Planning Your Next Marketing Campaign

By: Dafne Orbach | Published: Fall 2018

Segmentation of B2B and B2C starts from the same ground, but each target audience requires a different marketing strategy.

MARKETING

FOCUSED MARKET SEGMENTATION, EXPLAINED – WHY EVERYONE CANNOT BE YOUR CLIENT

By: Dafne Orbach | Published: Summer 2018

If you want to connect with your clients and succeed at selling, start with identifying and gaining a deep understanding of your clients.

MARKETING

BREAKING THROUGH THE CONFUSION ON CASL

By: David Starnes & Emma Warrillow | Published: Spring 2018

A review and update of the critical components of Canada’s Anti-Spam Legislation (CASL).

MARKETING / ADVERTISING

How Consultants can Solve the Digital Marketing Challenge

By: Cal Harrison | Published: Summer 2017

Creating the case that digital marketing for professional services requires long term commitment - but relatively little investment if done right.

MEMBER PROFILES

Consultants who love consulting

By: CMC-Canada | Published: Ongoing

Get inspiration and insights on how to get started in management consulting by reading these featured profiles of CMC-Canada members. 

OPERATIONS

HOW TO STAY ON TOP OF OPERATIONAL EXCELLENCE

By: Connie Siu | Published: Winter 2019

Effective operations will accelerate the execution of everything a business needs to do to fulfill its goals.

PROJECT MANAGEMENT

Avoiding the Technology Death Spiral: How to Make Sure your IT Projects Succeed

By: Richard Eaton | Published: Summer 2019

Learn how management consultants can better position themselves for success on large technology initiatives.

PROJECT MANAGEMENT

YOUR KEY TO PROJECT MANAGEMENT SUCCESS - A HYBRID AGILE FRAMEWORK

By: Michael Stanleigh | Published: Summer 2017

Projects that require innovative approaches to realize the final product design will benefit greatly from a hybrid agile approach to their development.

RISK MANAGEMENT

THE INS AND OUTS OF RISK MANAGEMENT

By: Michael Stanleigh | Published: Summer 2018

A primer on everything risk management to help you respond to challenges effectively.

SALES

HOW TO OPTIMIZE YOUR SALES PROPOSAL TO CRUSH THE COMPETITION

By: Sapna Malhotra | Published: Winter 2019

A poor proposal can deliver a devastating blow to your chances of securing new business.

STRATEGY

CLOSING THE GAP BETWEEN STRATEGY FORMULATION AND EXECUTION

By: Jeff Robinson | Published: Winter 2020

When a major opportunity or threat appears, your business strategy can ensure that your strategic framework supports your competitive advantage.

STRATEGY

TWO KEY FACTORS TO GETTING STRATEGIC PLANNING RIGHT

By: Bob McCulloch | Published: Fall 2018

Management consultants know that there’s often only one chance for you to make a positive impression with your clients.  

STRATEGY

SEARCHING FOR GUIDANCE, STRATEGIC PLANNING EDITION

By: Michael Stanleigh | Published: Winter 2018

A review of the process for developing a strategic plan that will bring your company's vision and strategic imperatives to life.  

STRATEGY

SURVIVING YOUR FIRST 100 DAYS AS A CORPORATE STRATEGIST

By: Kirk Leverington | Published: Summer 2017

The necessity to challenge assumptions, work with meaningful data, and other crucial considerations for the corporate strategy leader in their first 100 days.  

TECHNOLOGY

CYBER SAFETY CULTURE: IT’S TIME FOR A CYBER SECURITY RE-THINK

By: Janet Cloud | Published: Winter 2020

A cyber safety culture will help your team recognize its cyber vulnerabilities, in order to measure and manage risk through awareness, trust, education, intelligent pro-active processes, and common sense.

TECHNOLOGY

Consulting Mini-Case Study: What is Blockchain and How do Consumers Benefit?

By: Pauline Patenaude | Published: Summer 2019

Let’s examine how blockchain has been used in two different industries – agriculture and art – and how consumers benefit.

TECHNOLOGY

Artificial Intelligence: Critical Learning for Management Consultants

By: Lyn McDonell | Published: Spring 2019

Learn how Artificial Intelligence (AI) is expected to impact management consulting in the coming years.

TECHNOLOGY

5 Blockchain Trends to Watch in 2019

By: Dawood Khan & Carleigh Zangrando | Published: Winter 2019

In 2019, we can expect more speculation, adoption, and better functioning business applications in this rapidly shifting industry.

TECHNOLOGY

Don't Miss Out: How to Extract Full Value from your Analytics

By: Connie Siu | Published: Summer 2018

To extract insightful information from data, businesses need to understand their motives for analytics and have a plan on how to use the information.

TECHNOLOGY

How to Build a Great Consulting Website

By: Jordan Sandler | Published: Fall 2017

Get some great tips on how management consultants can improve their existing websites or build new ones.

TECHNOLOGY

Blockchain Technology: A Primer for Consultants

By: Dawood Khan | Published: Summer 2017

Learn the basics of blockchain technology, its importance, and the key best practices to make it work for your business.