Certification Courses

  • Ethical behaviour: best practices of management consultants

    The goal of Ethical Behaviour: Best Practices of Management Consultants is to acquaint consultants with the challenges associated with maintaining professional standards and best practices in the profession. While the course is primarily directed at management consultants, the material is applicable to those offering advisory services in other genres, including accounting, technology, and human resources.

    In an interactive setting, participants explore how to avoid, and resolve, ethical dilemmas frequently faced by consultants.

    This is a blended course that has three components: a self-paced online module, a 3hr live virtual classroom session and an online exam. In order to participate fully in the Zoom online class, you will need a reliable internet connection, a working webcam and a computer microphone,

    Course length:
      (1.5hrs online module & 3.5hrs live classroom)
    Exam format:   
    Must be taken within 30 days of class, must be completed in one session (within 8hrs) of launch, open book.

    Date:                                      Monday, June 6, 2022
    Time:                                     2pm - 5:30pm ET
    Location:                              Online
    Cost:                                      Member $495/Non-Members  $975
    DEADLINE TO REGISTER: May 30, 2022
    NOTE: Please use Chrome or Firefox browsers for best user experience.


    Dynamic and interactive, The Essentials of Management Consulting (EMC) is valuable to management consultants wanting to deliver superior value to their clients, to anyone who is considering becoming a management consultant, to those looking to fine-tune or supplement their management consulting toolkit and skills, and to any member who is pursuing the Certified Management Consultant (CMC) designation.

    The Essentials of Management Consulting focuses on three core consulting competencies:
    • Helping clients assess their current situation, including the business challenges and opportunities they can address to improve upon the present.
    • Helping clients develop strategies for growth and development.
    • Helping clients address change management processes while implementing recommendations.
    To develop your strengths in these areas, the course covers:
    • The five stages of the consulting process and the deliverables associated with each stage.
    • Introduction to consulting tools and techniques used during the various stages of the consulting process especially in Diagnosis and Action Planning.
    • The importance of considering all six functional areas of organization management (Human Resources, Strategic Planning, Finance, Operations, Information Technology, and Marketing) during a consulting assignment.
    • Teamwork using Tuckman's forming, storming, norming, performing (and adjourning) model, including teambuilding tools and techniques and opportunities for both co-located and virtual teamwork activities.
    • Client Communications, including simulated milestone presentations and meetings with a client and key written reports associated with the consulting process.
    • Change Management, including tools and techniques related to assessing change readiness and understanding absorptive capacity.

    The Essentials of Management Consulting is a blended course and is offered online. The course has 2 components: a self-paced online module to be completed first and then 6 live virtual classroom sessions. The virtual classroom component is 6 weeks in length. Each virtual classroom is 3hrs in length, however budget additional time each week to complete the assignments and group work. 

    Please note that you must attend at least 5 of the 6 classes to successfully complete the class and receive credit toward your designation.

    Course length: 18hrs live, in (virtual) class, 1hr online module pre-work

    (Approximately 50hrs total, including class time and independent work)
    Please be aware that there are homework assignments and additional time must be budgeted for completing those outside of the class hours.
    Our Spring EMC session is now underway.  Open certification classes will be on hiatus over the summer for some crucial system updates; however, we will continue to schedule private/corporate classes.  Please email us for more information on how to book for your private group and to be notified when our Fall course schedule is announced!


    NOTE: Please use Chrome or Firefox browsers for best user experience.
  • Shilpa Stocker,  MBA, FCMC

    Location: Lethbridge
    Years Consulting: 25 yrs
    Member since: 1992

    As a professional management consultant, I am passionate about assisting clients to achieve success in their ventures and initiatives through client-centred and client-oriented management consulting. Committed to long-term partnerships with my clients, I develop trust from the start of the engagement. I take the time to identify the root cause of the problem and use my strong analytical skills to achieve results. I work towards integrated, responsive business solutions. I create value-added relationships with clients based on quality and excellence. I help clients succeed. I am adaptable, flexible and have an acute curiosity and eagerness to learn about new organizational cultures. Clients have described me as a caring, understanding, objective, results-oriented individual who works with them to provide practical solutions. I am dedicated to providing excellent value to clients, relying on extensive experience, efficient delivery and a tailored approach to meeting each client's unique needs. I focus on providing high quality analysis, practical advice and fresh perspective. I offer customized training and bottom-line success proven results.

    Favourite thing about being a CMC?: The ability to help clients with their opportunities and challenges and learning from them and assignments to improve the depth and breadth of my understanding.

    “When I was 6, my dream job was”: Fashion Designer.

    Get in touch: LinkedIn

    Murray Kronick, FCMC

    Location:  Ottawa
    Years Consulting: over 30
    Member since: 1986

    Mr. Murray Kronick has over 30 years of experience in management consulting, and is a Subject Matter Expert in Performance Management.   Murray’s approach is client-focused, forward-thinking and results-oriented, particularly on business and technology-based initiatives.

    Murray has contributed to the business objectives of a wide variety of public- and private-sector clients in both Canada and the United States.  He has been involved in many project domains such as strategic planning, business case preparation, outcomes planning, performance measurement,  portfolio optimization, investment governance, business process reengineering and change management.

    Murray is the Past President of the non-profit volunteer-run Performance and Planning Exchange (PPX) and a current member of the Board of the Directors and of the Annual Symposium Committee, supporting best practices in Results-Based Management. 

    Murray is a Certified Management Consultant (CMC), Fellow Certified Management Consultant (FCMC), as well as the Founding President of the Eastern Ontario Chapter of the Canadian Association of Management Consultants.  He has been the Lead Instructor for both the Essentials of Management Consulting and Ethical Behaviour for Management Consultants courses on behalf of CMC-Canada since 2009.  He also teaches Management Consulting at the MBA level at the Telfer School of Management at the University of Ottawa.

    Favourite thing about being a CMC?:  The variety of organizations that I work with and the help that I provide to the people who are passionate about the mission and vision of their organizations.  Seeing  them change for the better as a result of my management consulting intervention is extremely rewarding.

    “If I wasn’t a management consultant, I’d be”: If I wasn’t a management consultant, I’d be an executive in a technology firm, bringing new ideas and innovations to life and into the hands of businesses and consumers.

    Get in touch: LinkedIn


    Location: Montréal
    Years Consulting: 25 yrs
    Member since: 2001

    Raoul Ménès is the Founder and Managing Director of the Ménès Consulting Group, LLC (www.menescg.com), a management consultancy focused on Internal Audit (IA), Governance, Risk and Compliance (GRC), Enterprise Risk Management (ERM) and Corporate Training.

    He possesses over 25 years’ experience in optimizing internal audit activities and managing critical business risks. He has strong risk-based assessment experience and thorough knowledge in audit, governance, compliance and accounting. He has deep expertise in fraud risk assessment, interview and interrogation, fraud detection, investigation and employee theft examinations.

    He is a multilingual Fellow Chartered Professional Accountant (FCPA), Fellow Certified Management Accountant (FCMA), Fellow Certified Management Consultant (FCMC), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Certified Compliance and Ethics Professional – International (CCEP-I) and a Chartered Administrator (C.Adm.) He also holds a Master in Business Administration (MBA) and a Baccalaureate in Management Accounting.

    Likewise, he holds the Certification in Risk Management Assurance (CRMA) and Control Self-Assessment (CCSA) from the Institute of Internal Auditors (IIA).

    Favourite thing about being a CMC? (up to 50words): Assisting clients in maximizing their value

    "My dream job when I was 6yrs old was”: Professional Hockey Player… for the Montréal Canadiens! Go Habs Go!

    Get in touch: LinkedIn

    Judy Murphy, CMC

    Years Consulting: 15 yrs
    Member since: 2016

    Judy is an experienced Consultant and Executive Coach, CEO, Board Director, public speaker and University Instructor, In 25 plus years, she has successfully led and supported numerous organizations in advancing their goals and maximizing the potential of leaders and their teams.  She is known for her engaging and interactive presenting style. 

    Judy previously led a strategy and governance practice at MNP.   Currently, she the President of her own consulting practice -  Murphy's Executive Leadership.  Judy has  also held leadership positions in a number of organizations, most recently as President & CEO of Safety Services Manitoba, a safety training and consulting company. In previous years, she served in a number of executive leadership positions successfully facilitating and advancing the visions of these organizations.  

    Judy is a graduate of the University of Manitoba.  She currently teaches Organizational Behaviour at the University of Winnipeg and has taught Board Governance for Asper Executive Education.  

    Judy has also taken on leadership roles in a number of boards as Chair of both the Winnipeg and Manitoba Chambers of Commerce and as the Chair of the Governance Committee at the Manitoba Cardiac Institute (Reh-Fit Centre).  She also serves as a member of the Quality and Vigilance Committee for St. Boniface Hospital.  She has  served as Vice-Chair of the Crown Corporations Council, Chair of Finance and Audit at the Manitoba Centennial Centre Corporation and Chair of the Leisure and Cultural Tourism Committee for Travel Manitoba.

    Husam Sha'ath, CMC

    A seasoned Management Consultant, Trainer and Practitioner in the fields of Strategic Management, Implementation Management, Corporate Transformations, Change Management and Project & Program Management.  The Founder and President of FORTE Management Consulting Inc., a Management Consulting and Training firm based in Toronto.  Prior to that, was a Principal Consultant in the Corporate and Operations Strategy Group with PricewaterhouseCoopers Consulting in Toronto.

    Implemented projects and business transformations in a number of industries across engineering and business functional areas.  Initiated and managed to completion projects in systems implementation, organisational restructuring, maintenance best practices and benchmarking, organisational design, product launches, quality management, aircraft heavy maintenance, and power generation equipment overhauls. 

    Designed, developed, and facilitates courses in Strategic Management; Project Management; Change Management; Leadership; Creativity & Innovation; and Communications.  Currently teaches at the University of Toronto - School of Continuing Studies (SCS), and other academic institutions on a part-time basis.  A regular keynote speaker at events for the PMI and other professional associations in Canada and elsewhere.

    Involved with the Canadian Association of Management Consultants (CMC-Canada), was the Chair of the Greater Toronto Area (GTA) Chapter Council and was member of a number of Committees at the Association over several years.

    Favourite thing about being a CMC?: Being a CMC allows me to be on top of business and management developments, which would keep me intellectually stimulated, and that’s the knowledge dimension.  Then there’s the interpersonal dimension, where I would work with my clients to share my knowledge and experience to help them reach their business objectives.

    “If I wasn’t a management consultant, I’d be”: A Management Consultant!

    Get in Touch: LinkedIn

    Chris Harper, CMC

    Location: Calgary, Alberta, Canada
    Years Consulting: 15 years
    Member since: 2008

    Favourite thing about being a CMC?: I enjoy the connection to an international community of practitioners where we can work to ensure management consulting remains a highly trusted and respected profession. 

    “If I wasn’t a management consultant, I’d be”/ OR “my dream job when I was 6yrs old was”:  I would likely have become a lawyer as I enjoy law.  I have a passion for fitness and am pursuing my certified personal trainer designation currently.